At Protec Pest Control Services we take great pride in protecting our customers from pests and providing great customer service. Read some of our customer stories and what they have to say about our business and services below.

  1. The Customer Service at PROTEC is amazing. We saw an increase of ants and spiders during our summer season and called PROTEC. They answered all the questions we had before they serviced our house and made the process quick and easy. PROTEC made sure to follow up with us after our treatment to make sure we had no further questions. Sure enough they solved our ant and spider problem and we will be scheduling regular preventative treatments.

    Thank you PROTEC!

  2. Friendly and Thorough
    We switched to Protec 6 months ago and have had two treatments from them, excellent customer service, far more reasonably priced than the previous two companies we’d tried, and we’ve found NO unwanted critters inside or outside our home. Highly recommend them!

  3. HIRE THESE GUYS!
    We hired ProTec recently because we had a nasty ant problem. They were huge red ants and were taking over our yard and then moved indoors once the weather got cold. Brett came and took his time to not only help remove the ants but educate us on how and why we had the problem. They know their stuff. I was also concerned about the spray and my little kids and dog. Protec uses an organic safe spray. Brett followed up with us to make sure everything was taken care of and even came back with no charge. We will be using them every year! Thanks so much!

  4. Great customer service!
    Brett, the owner, personally came out looked at our issues and listened to our concerns of harmful products being used when we have a newborn and pets and recommended a safe pest control! You can tell he really cares about his clients needs.

  5. Effective applications
    My experience with the first application and follow up was great. The rep communicated what to expect and delivered in a timely fashion. The results are fabulous.

  6. Great Service and Natural Product, A Winning Combination!!
    We have been using a local pest control company service for years to spray for spiders and other pests in and around our house, but they use harmful chemicals to treat the problem and the service was never that great. My wife wanted to find a company that used natural, non toxic chemicals that were safe around the dogs and kids. We found Protec and decided to give them a shot. The technician that came out was very professional, extremely informative and took his time to get the job done right. He even sprayed under our crawl space which is where the majority of the spiders came from. That’s something the other company never did! The technician said if we ever had a problem they would send someone right out to address it. Thankfully, we haven’t had any issues. The great customer service and natural product Protec provides is hard to find these days and we couldn’t be happier!

  7. Very knowledgeable
    Protec made our house livable again! We didn’t realize our large yard and trees also meant a ton of bugs. Brett with Protec literally saved the day! He was so helpful and knowledgeable about our situation. We really appreciated how his products were safe for our dogs too. We won’t use anyone else ever!

  8. Nothing but Great Things to Say!
    I was skeptical about hiring a pro, but the little spider traps under the bed were no longer handling the spider problem in our home. Brett from Protec was referred by a friend and I couldn’t be more pleased. He came and took care of all of the webs outside of our home and treated the inside as well. He took care of our mouse traps in the attic and installed some fresh traps plus spent a great amount of time trying to figure out how the little guys were getting in. Very professional, on time, and a pleasure to have at the house.

  9. Quality customer service
    Brett called before to double check our appointment. Made sure his shoes were clean before coming in the house. Answered my questions and reassured me that my dog would be safe. Called back to see if I had questions and check in on the bug count. Found the two wasp nests in front of the house and got rid of the wasps. Overall great customer service and no more spiders trying to take showers with my husband 🙂

  10. Great Customer Service
    Protec was very easy to work with. They were friendly, professional, and thorough. I would definitely recommend them to my friends and family!

  11. Awesome “kill all my bugs” company!!!
    Brett did an awesome job with treating our home inside and out for all pests that would like to cohabitate with us. We did not realize we has hobo spiders around our yard until he showed up and knew from the webs he saw. We have not had any sightings of bugs since he treated our yard. Great company by great people will always keep our business. If you are looking for a great pest control company you can trust to do the job right and knowledgeable in all areas, Protec is the way to go!

  12. Great service and product!
    I am very happy with the service we received from Protec. Brett arrived on time, was thorough, and followed through on his plan. Both my houses (one in Boise and one in McCall) have been treated and I am happy to say that our mouse problem (in McCall) and our spider problem (in Boise) were both taken care of! I highly recommend this company to others.

  13. Great Customer Service and Amazing Products!
    The Customer Service at PROTEC is amazing! We saw an increase of ants and spiders during our summer season and called PROTEC. They answered all our questions before they serviced our house and made the process quick and easy. PROTEC made sure to follow up with us after our treatment to make sure we had no further questions. Sure enough they solved all our ant and spider problem and we will be scheduling regular preventative treatments.

  14. Great Service
    Protec Pest Control Services shows excellent professionalism while delivering timely, and outstanding results. I was able to schedule appointments with Protec quickly and they were very thorough. I would recommend Protec Pest Control Services to my friends.

  15. Great work, great product
    Protect offers a great product that works well while still being safe for children and pets. The organic product used works well for killing bugs and keeping them out of the house. We’ve seen a difference in the number of spiders in our house this winter. Some organic products are questionable as far as efficiency but this one does the job well and is safe for our dog and baby to be around.

  16. I called Protec after finding a Black Widow spider in my backyard near an area where my three small children play. They were very courteous on the phone and sympathetic to my concerns. They made an appointment to check out my home and arrived on time, dressed professionally and were respectful. I found their pricing to be very competitive with other pest control services I looked at, but what I liked best about Protec is that the products they use are organic and safe for my family. Once the product was dry (which took a matter of minutes), I could let my children play inside and outside as if no pest control application had been done. Immediately, I loved that the spider webs were gone from my home! I also have noticed a significant drop in pests around my house – some to zero. I don’t anticipate ever seeing a Black Widow at my house again! I am a very satisfied customer!

  17. The person who came to my house was courteous, explained what he was doing, and even fixed my gate! He went over and above, and offered to do more.

  18. Protec called me right away and gave me clear details. They showed up on time and even educated me about the bugs around my house and how to best protect my home. So far, so good. I would recommend them!

  19. Brett, the owner I believe, called me minutes after I submitted my request for a quote. Best pricing of the 4 companies that I got quotes from and best initial customer service is what made my decision to hire them easy. He was EXTREMELY informative about the process and his products without me having to ask. Set up service for 9am the next business day and he was right on time. In and out in about 30 minutes but was still thorough and I haven’t seen as much pest activity since. Highly recommended.

  20. He was on time, polite, and did a great job. He came out and took care of a huge wasp and spider problem. Two things on the planet that I HATE! It has been several days now, and I have not seen either. I am thrilled!

  21. Brett was very informative and knowledgeable. He was right on time. He showed me all of the steps he was taking to get rid of the Pesky Ants. He took care of Hobo’s and wasps as well. I signed on to his quarterly plan. I do not want the ant problem again. I referred him to my next door neighbor. Brett took good care of them as well. I would recommend Brett to anyone needing Pest Control

  22. Bret is a real professional. Priced competitively
    I haven’t seen a bug since Protec has been on the job. I highly recommend their service.

  23. I had wasps all over in my fence and even found some burrowing wasps in my yard too. I called Protec and have had no activity at all since they sprayed. Also, the service I received was top notch and very friendly. Prices were less than expected. I recommend to anyone!

  24. Brett Keffer offers an exceptional pest control service. He is knowledgeable about pests in your particular area, sensitive with his environmentally friendly products, and persistent to solve your specific pest issues. I had an invasive ant problem that took multiple treatments, and Brett consistently responded in a timely manner to meet the challenge and eradicate the problem. Brett is the best kind of vendor; he is personable and professional while exhibiting a solid ethical standard. I highly recommend his service!

  25. immediate response, excellent service, and completely knowledgeable and fair. will be signing up for quarterly contract. Thank you Brett and Protec!

  26. Protec made time in the schedule to fit me in the next day. Also, I live further out and they came to an area they don’t normally serve

  27. Protec is truly a business that is all about customer service, as well as expertise in the field. Brett, the owner, is a class act and has an incredible work ethic!!! We have been nothing but pleased with this service. I would not even consider another pest control company.

  28. I highly recommend Protec. Bret is always friendly and very knowlegable about a variety of pests. I really appreciate that is he is happy to help anytime I notice a new wasp nest, spider or random critter holes in our yard.

  29. We chose Protec after a very dissatisfying experience with a large, local competitor. We explained to Brett the issues we continued to have that the competitor could never eliminate. Brett and his team quickly fixed those issues. We have been bug free for over a year thanks to Protec. Brett is very knowledgeable and responsive. His follow up is amazing. We highly recommend Protec!

  30. Protec is a great local business that I recommend to my neighbors. Brett has been very thorough and professional on each visit. We have used Protec for over a year now – and I can see a big difference from when I was struggling to rid my house and yard of spiders and ants. No bugs at all inside.

    Thanks a lot!

  31. Brett’s service is hands down the best in the valley! I have used several other pest control companies in the valley, and Protec services solve the problem for a fraction of the cost of competitors. Brett solves problems differently and is so well researched about the variety of pests we face. He got rid of the gophers when no one else did! Provided solutions for mice and wasps no one else mentioned. Diagnosed the type of mite and appropriate treatment to get rid of it…all while treating the easy things like spiders, ants and bugs. His products are safe and odorless! Get on his inexpensive maintenance plan and be prepared to be amazed by the quality of service few companies in the world offer these days!

Leave a Reply

Your email address will not be published. Required fields are marked *